You can reach us via email at info@laun3.com. We usually respond within 24 hours on business days.

We do our best to respond to all messages as quickly as possible. Usually, you will receive a reply within 24 hours, except on weekends or during holidays.

Yes, as long as your order has not yet been processed or shipped. Send us a message as soon as possible, and we will adjust it for you or cancel the order.

Yes, from €30 we deliver free within the Netherlands and Europe. For orders below this amount, we charge €4.95 shipping costs.

Orders placed on weekdays before 4:00 PM are processed the same day. Delivery within the Netherlands usually takes 1–2 working days and within Europe 1–3 working days.